Frequently Asked Questions

Is E-Codex Play free to join?

Yes. Creating an account is free.

Who can play?

E-Codex Play is for adults only. You must meet the minimum age in our Terms of Service and the laws where you live.

What is ECP?

ECP is the in-app points balance used inside E-Codex Play. It is used for features such as the shop and event entries. Your balance is shown in your wallet.

How do I add or withdraw funds?

Available payment and withdrawal methods are shown inside your account. Requests are reviewed by our team and processed in the order they arrive. Processing time depends on the method used.

What games can I play?

Tetris, Deal or No Deal, Crime Search and the MLBB Event. Each game page explains its rules.

How are event winners chosen?

Each event page explains how winners are decided and what prizes are available.

I forgot my password. What should I do?

Use the Forgot password link on the sign-in page. We will email you a link to reset it.

Can I have more than one account?

No. Only one account per person is allowed. Extra accounts may be closed.

How do I report a problem or a player?

Open the Support page after signing in, or use our Contact page. Please include as much detail as you can.

How is my data used?

Please read our Privacy Policy for full details.